Resolve this issue by completing the steps that appear below:
- Re-Pair Your AirTV Mini Remote to Your AirTV Mini: Follow “Pairing AirTV Mini Remote to AirTV Mini” steps to pair your Remote to the AirTV Mini. If you are still having problems afterwards, continue on to the next step.
- Ensure Your AirTV Mini Remote’s Batteries are Fresh: If your Remote batteries not been replaced in the last 180 days, replace them. If you are still having problems afterwards, continue on to the next step.
- Reset Your AirTV Mini: Unplug your AirTV Mini from the electrical outlet for 10 seconds and then plug it back in. The reset process may take up to 5 minutes to complete.
- If you are still having problems afterwards, contact AirTV customer support.