The remote control could not operate correctly due to poor battery contact or static electricity, the problem may be resolved by resetting the remote control.
- Remove the batteries from the remote control.
- Press the power button on the remote control for three seconds.
- Install new batteries into the remote control, and try again.
Remote controls with a Microphone button or The Google Assistant button are connected to the TV using Bluetooth. Radio interference may occur in the following situations and cause issues such as poor operation of microphone or remote control because Bluetooth radio waves use the same frequency as radio waves emitted from microwaves and wireless LANs. In these cases, try the following solutions.
- Use the remote control closer to the TV
- Remove obstacles between the TV and remote control
- Use the remote control when a microwave is not in use
- Turn off other Bluetooth devices