a. Make sure your remote is paired with your Android TV Device. If your remote cannot be paired with your Android TV Device, you may need to perform a factory reset of the remote. This reset will unpair your remote from your Android TV device and all other devices it is paired with.
i. Remove the batteries and while reinserting them, press and hold “Mute” + “TV power” for 4 seconds and the activity indicator should flash 4 times.