When I press WATCH NOW within the Nevo Guide, it tunes to the incorrect channel

Make sure you have set your program guide to the correct postal code and correct service provider. This is what maintains the correct channel guide between your service provider and the NEVO App. If you have recently switched out which STB listed on your devices page, you will need to reconfigure your Program Guide. To do so follow below steps:

  1. Select Program Guide icon in upper left of screen
  2. Click on Menu in upper right of screen
  3. Select ‘Set up TV Guide’
  4. Follow on screen steps