{"id":15436,"date":"2025-07-29T23:57:35","date_gmt":"2025-07-30T07:57:35","guid":{"rendered":"https:\/\/urcsupport.com\/?post_type=faq&#038;p=15436"},"modified":"2025-08-08T01:07:01","modified_gmt":"2025-08-08T09:07:01","slug":"why-is-my-remote-not-working-11","status":"publish","type":"faq","link":"https:\/\/urcsupport.com\/es\/faq\/why-is-my-remote-not-working-11\/","title":{"rendered":"Why is my remote not working?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">a. Make sure your remote is paired with your Android TV Device. If your remote cannot be paired with your Android TV Device, you may need to perform a factory reset of the remote. This reset will unpair your remote from your Android TV device and all other devices it is paired with.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a0\u00a0\u00a0i. Remove the batteries and while reinserting them, press and hold \u201cMute\u201d + \u201cTV power\u201d for 4 seconds and the activity indicator should flash 4 times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"template":"","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false},"tags":[596],"class_list":["post-15436","faq","type-faq","status-publish","hentry","tag-uei-matterhorn-platform-remote"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/urcsupport.com\/es\/wp-json\/wp\/v2\/faq\/15436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urcsupport.com\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/urcsupport.com\/es\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/urcsupport.com\/es\/wp-json\/wp\/v2\/media?parent=15436"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/urcsupport.com\/es\/wp-json\/wp\/v2\/tags?post=15436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}