Why won’t my remote control my TV (or other equipment)?

Resolve this issue by completing the steps that appear below:

1. Re-Pair Your AirTV Remote to Your AirTV Player: Follow “Pairing AirTV Remote to AirTV Player” steps to pair your Remote to the AirTV Player. If you are still having problems afterwards, continue on to the next step.
2. Ensure Your AirTV Remote’s Batteries are Fresh: If your Remote batteries not been replaced in the last 180 days, replace them. If you are still having problems afterwards, continue on to the next step.
3. Reset Your AirTV Player: Unplug your AirTV Player from the electrical outlet for 10 seconds and then plug it back in. The reset process may take up to 5 minutes to complete.
4. If you are still having problems afterwards, contact AirTV customer support.