Typically it is caused by a remote pairing issue. Resolve this by re-pairing again.
- Press and hold the Remote button on the top of the AirTV Player for three seconds until the pairing screen displays.
- The searching for accessories screen will appear on screen.
- Press and hold the Info and Guide buttons on the remote simultaneously until the remote beeps. Wait until the remote name appears on the screen.
- Test the remote by pressing the Sling button on the top of the remote and seeing if the screen responds.