Refer the following instructions.
- It is possible that the Bluetooth connection between the Remote and TV is dropped. In this case, follow the pairing procedure to re-pair the remote control.
- It is also possible that you have not completed the setup of TV and Audio device. If so, complete the setup process shown in the appropriate FAQ and try again.
- Make sure the Set Top Box is kept in a place to receive the IR commands from TV’s IR Blaster.