Videotron XR15

Refer the following instructions.

1. You need to pair your remote with the Set-Top-Box.
2. Make sure the remote batteries (AA) are installed and your TV and Helix TV Terminal are powered on. Also, set the TV input to correspond with your Set-Top-Box.
3. Press and hold the HELIX and Info(i) buttons together for five seconds. Wait for the remote light to change from red to green. Follow the instructions by entering the three-digit, TV on-screen pairing code.
4. Once your remote is paired, follow the TV on-screen instructions to set up control for your TV and audio device.

TV, Videotron Helix TV Terminal Set-Top-Box, audio devices.

Your product supports an automatic discovery and set-up flow powered by QuickSet in your Set-Top-Box for most devices. Follow the instructions explained in FAQ: "How do I start using my remote (out of the box)?"

The Videotron Helix Set-Top-Box will auto-detect your TV. If auto-detect fails, a CodeFinder tool powered by QuickSet will assist in the setup process. Ensure your TV is on, and follow the steps below to set up your remote. Be sure to point the remote at your TV during setup.

1. Press and hold HELIX and Mute buttons together for 5 seconds until the LED turns GREEN.
2. Using the digit keys on the remote, enter the code shown in the CodeFinder tool found on this page.
3. Test the remote to confirm that it controls your TV Power and Volume functions as expected. If it does not, try again using the next code listed.

The Videotron Helix Set-Top-Box will auto-detect your audio system. If your audio system not fully detected, a CodeFinder tool powered by QuickSet will assist in the setup process. Turn on your audio device and follow the steps below to set up your remote. Be sure to point the remote at your audio device during setup.

1. Press and hold HELIX and Mute buttons together for 5 seconds until the LED turns GREEN.
2. Using the digit keys on the remote, enter the code shown in the CodeFinder tool found on this page.
3. Test the remote to confirm that it controls your audio device volume functions as expected. If it does not, try again using the next code listed.

Follow the instructions to pair your Remote for Voice Control. Be sure to point the remote at your equipment during setup.

1. Press and hold HELIX and Info (i) buttons together for 5 seconds until the LED turns GREEN.
2. Follow the TV on-screen instructions to enter the 3-digit code that appears.
3. The remote is now paired and the cable box should now respond to any keypress, even when hidden in a cabinet.

This remote comes with volume control defaulted to control volume using your TV.
To change to another device, turn on your audio device and follow the steps below to set up your remote. Be sure to point the remote at your audio device during setup.

1. Press and hold HELIX and Mute buttons together for 5 seconds until the LED turns GREEN.
2. Using the digit keys on the remote, enter the code shown in the CodeFinder tool found on this page.
3. Test the remote to confirm that it controls your audio device volume functions as expected. If it does not, try again using the next code listed.

Make sure that the battery tab has been removed.

Ensure that your TV is on. Be sure to pair the remote and that you entered the correct 3-digit code when pairing.

Five blinks means that your batteries are low and need to be replaced soon.

To control your equipment, be sure to do the following:

1. Point the remote at the equipment when using it, making sure that there is a clear line of sight.
2. The LED on the remote should blink with each keypress. If not, replace the batteries.
3. The remote needs to be programmed in order to control your equipment.
4. Follow the instructions in the setup section of this page to manually setup my remote. Or, go to TV on-screen Settings, select Remote Settings, then Voice Remote Pairing, and follow the on-screen instructions to set up control for your TV (or other equipment).

Yes. When the remote is paired to a receiver, you can search TV listings and On Demand, find a recorded show, change channels, set a recording, and more, with just your voice.

Refer the following instructions.

• Be sure that the remote has been paired.
• Be sure to hold down the VOICE button while speaking.
• Release the VOICE button to send the voice command.

This remote uses AA size batteries.

While Heavy Duty batteries will work, alkaline batteries are recommended and will have much longer battery life.

https://support.videotron.com/residential/customer-centre